Logistics Account Executive in Greensboro, NC at Epes Logistics

Date Posted: 7/19/2018

Job Snapshot

Job Description

Are you ready to work for a company with a strong culture where you will be a valued part of a growing team? Join our team!

Must have prior freight brokerage sales or comparable experience.

As a Logistics Account Executive, you will have the opportunity to develop your own customer base via inside sales and manage your own accounts. You will have a base salary plus uncapped commission potential! 

Here is what you can expect as an LAE:

  • Telemarket to develop current and new business opportunities for Epes Logistics.
  • Build a portfolio of clients by researching and seeking out prospects via inside sales calls.
  • Develop a target account list that will include continual additions.
  • Determine unprofitable or below-market rates within customer rate schedule and propose increases or adjustments as needed.
  • Determine and evaluate customer needs, prepare sales presentations, negotiate and formulate rate proposals, provide needed customer service follow-up, and prepare sales correspondence as needed.
  • Resolve customer concerns and complaints. Talk with customers by phone on a daily basis, identifying stated needs and developing programs to meet customer expectations.
  • Enter into ELS Database orders for load pick-ups which will provide accurate customer billing and carrier settlements.
  • Coordinate designated carrier-to-customer pick-up with a time of pick-up, delivery, and special instructions as directed by the customer.
  • Responsible for securing adequate capacity for freight booked.
  • Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met.
  • Responsible for tracking and tracing loads enroute, scheduled for pick-up, and those with delivery status.
  • Responsible for tracking affiliate carriers via ELS Database for on-time service.
  • Responsible for handling complaints concerning billing or service rendered on capacity side.
  • Coordinate and monitor the performance of affiliate and partner carriers.

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