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Logistics Account Executive in Greensboro, NC at Epes Logistics

Date Posted: 1/21/2019

Job Snapshot

Job Description

Epes Logistics Services, Inc is an organization focused on growth and is dedicated to being a leader in transportation logistics.   We offer freight brokerage, LTL management, and International shipping services to a wide spectrum of customers throughout the world.   To make it simple: we move the things that are all around you.  
Our culture values our employees and provides growth opportunities as a result of their hard work and dedication.   With a casual atmosphere and a professional mentality, we have fun and make it happen.    
Must have prior freight brokerage sales or comparable experience.
As a Logistics Account Executive, you will have the opportunity to develop your own customer base via inside sales and manage your own accounts. You will have a base salary plus  uncapped  commission potential!  
Here is what you can expect as an LAE:
Telemarket to develop current and new business opportunities for Epes Logistics.
Build a portfolio of clients by researching and seeking out prospects via inside sales calls.
Develop a target account list that will include continual additions.
Determine unprofitable or below-market rates within customer rate schedule and propose increases or adjustments as needed.
Determine and evaluate customer needs, prepare sales presentations, negotiate and formulate rate proposals, provide needed customer service follow-up, and prepare sales correspondence as needed.
Resolve customer concerns and complaints. Talk with customers by phone on a daily basis, identifying stated needs and developing programs to meet customer expectations.
Enter into ELS Database orders for load pick-ups which will provide accurate customer billing and carrier settlements.
Coordinate designated carrier-to-customer pick-up with a time of pick-up, delivery, and special instructions as directed by the customer.
Responsible for securing adequate capacity for freight booked.
Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met.
Responsible for tracking and tracing loads enroute, scheduled for pick-up, and those with delivery status.
Responsible for tracking affiliate carriers via ELS Database for on-time service.
Responsible for handling complaints concerning billing or service rendered on capacity side.
Coordinate and monitor the performance of affiliate and partner carriers.

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